Million-Mile Service for Million-Mile Trucks

Frequently Asked Questions

We are frequently asked about how to calculate the ratio on a transmission is making some noise.  These are the questions that Doug loves to deal with.  His 40 years of experience gives him the ability to help with symptoms....or help isolate the problem.  He will stay on the phone for as long as it takes to try to get your question answered.  Don't hesitate to call Doug with your questions.  You can also email us at   If he doesn't know the answer (and it's unlikely that he won't), he'll find the answer for you.

    Customer Service

  • Privacy Policy

    At Ratco Inc., we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy.

    The Information We Collect: Ratco Inc. collects from you the necessary information, such as name, email address, address and payment information, to process orders.

    We Do Not Share Your Personal Information: Ratco Inc. does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.

    Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.

    Use of Cookies: Ratco Inc. uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number.

    Do you still have questions? If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us.

  • Shipping and Returns Policies

    Enter your shipping and returns policies here.